Contact Medvault

We’re here to help—securely.

Questions about your account, accessing records, or clinician referrals? Reach out and our support team will respond as soon as possible.

Doctor reviewing information with a patient using a tablet in a clinic office.

Contact details

Email: support@medvault.me
Phone: (555) 010-2048
Address: Medvault, LLC — Online service (no public office)
Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)

Healthcare team meeting in a hospital setting with laptops and notes.
Support request

Send us a secure support message

Include your name, the email on your account, and a brief description of what you need. Please don’t send sensitive medical details by email.