Account access
Reset your Medvault password
Enter the email address associated with your account and we’ll send a secure link to reset your password.
Before you request a reset
Check your inbox (and spam)
Reset emails can take a few minutes to arrive. If you don’t see it, check your spam or junk folder.
Use the right email address
Make sure you’re using the email tied to your Medvault account—patients and clinicians may have different work/personal addresses.
Keep your account protected
For your privacy, we don’t confirm whether an email is registered. If you don’t receive a link, contact support for help.
Need a hand?
We’re here to help you regain access
If you’re locked out or not receiving reset emails, contact our support team at support@medvault.me.